Lease Return
2010-09-02
I have returned the car that I leased from BMW this morning at 9:00am. When I went to BMW Bellevue, all the sales people were in the locked door meeting. The reception asked me if I can wait until 10 or come back after 10. Although the dealership is not too far way from my office, I really did not want to make a second trip just to drop a car.
Luckily, the manager at BMW (whom I known for years) came out of the meeting and saw me. Despite the fact he was the on who was running the sales meeting, he had everyone wait and took care of me. Great service! That is the reason why I buy cars from BMW Bellevue.
I buy service ... not only a car. Thanks.